What should I do if I haven't received my product?Updated a month ago
Shipping
If you have not received a product you ordered, please reach out to us at [email protected] with your order details.
If you've received confirmation of delivery but haven't received your order, we'll investigate with our shipping partner and take necessary action, such as sending a replacement if needed.
If a delay is due to a pre-ordered item not yet in stock, we'll send you a tracking number as soon as it's available to ship.